Baleària
The main shipping companies turn to O2O to digitalise their processes and customer services in complex connectivity environments, where the client has omnichannel services and features that boost brand loyalty.
Baleària global e-commerce
Mobile Commerce
The main shipping companies turn to O2O to digitalise their processes and customer services in complex connectivity environments, where the client has omnichannel services and features that boost brand loyalty.
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Objective 1
Agile Methodology - Objective 2
Highlight brand values on all digital platforms - Objective 3
Increase conversion rate
Baleària Global e-commerce
The outcome
In today’s competitive environment, creating good, solid and visually attractive developments is no longer enough.
We also need to develop data-based customer acquisition, conversion and retention strategies to maximise results and meet the brand’s commercial goals.
Caribbean Mobile e-commerce
Travelling to the Caribbean has never been easier
In a digitalised and competitive market like the Americas, O2O provides an optimal solution through developing a mobile web that meets user expectations and simplifies the process of booking tickets on a mobile device.
This mobile web enables users to manage their ferry booking between Ft. Lauderdale and Grand Bahama. It also allows users to include hotel bookings in their reservation, making it a Ferry + Hotel package.
Baleària Caribbean is a creative and practical proposition, which enables users to book with just one click.
Smartship
Crowd monitoring via wi-fi
By monitoring the wi-fi connection it is possible to get a reasonably accurate picture of the number of people on board. The system takes information from the access points creating a colour map of areas where passengers gather.
