Alsa & NX
Alsa and National Express turn to O2O to provide customers with a ticket booking service through adapted digital channels, rolling out a customer-centric strategy, omnichannel services and new brand attributes.
Mobile Commerce Alsa
Get wherever you want to go, in minutes
O2O provides Alsa with a comprehensive consulting service, focused on constant evolution and mobile channel innovation.
A project centred on m-commerce, which aims to boost mobile-based customer loyalty and highlights an increasingly important billing channel.
Optimisation for this project is achieved through monitoring via notifications supported by management and communication tools.
Bussiness employee apps
O2O has developed the driver ticket validation app for National Express coaches in the UK.
Passengers show their digital 2D code-based ticket as they board the coach. The driver scans the ticket on the mobile phone, which validates the passenger’s journey in real time.An innovative mobile solution that makes boarding faster.
O2O has developed an app targeted at Alsa employees to help them manage their tasks.This project works as a mobile intranet, enabling employees to receive corporate content, plan their assigned tasks and manage communications.
- Management of on-road incidents.
- Task control forms.
- Communication management via notifications.
- Driving skills analysis.
- Corporate content collection for employees who work outside the office.